Refunds, Returns
& Privacy

We currently do not accept returns or exchanges for:

• change of mind;
• incorrect sizing selected by the customer; or
• normal wear and tear.

If your item arrives:

• faulty;
• damaged; or
• incorrect,

please email us within 7 days of delivery at charmistryza@gmail.com.

Include:

• your order number;
• clear photos of the item; and
• a description of the issue.

If approved, we will offer:

• a replacement;
• store credit; or
• a refund.

Approved refunds will be processed back to the original payment method used during checkout.

Processing times may vary depending on your bank or payment provider.

We may collect:

• name;
• email address;
• shipping address;
• phone number; and
• payment information.

Payment details are securely processed through third-party payment providers.

We use customer information to:

• process orders;
• provide customer support;
• send order updates; and
• improve our services.

We may use trusted third-party services for:

• payment processing;
• shipping; and
• website analytics.